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Norman DavisAsked on October 15, 2018 at 1:43 AM
Please could you help.
My account has been auto suspended and I can't log in, I do not know why it has been suspended.
Many Thanks
Norman
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dilminReplied on October 15, 2018 at 4:49 AM
I have checked and saw that your account is autosuspended by our phishing system, because of your last form (82870895650368 ID). If you allow us to clean violated fields (password-confirm password questions), we can re-activate your account.
You can check our Terms of use and phishing issue in here:
https://www.jotform.com/help/8-Terms-of-Use
Let us know if you need further assistance. Thank you.
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DavisnReplied on October 15, 2018 at 6:43 AMYes, please could you clean any violated fields.
Thanks
Norman
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Victoria_KReplied on October 15, 2018 at 9:36 AM
Hello Norman,
As requested, we have removed guilty fields and re-activated your account.
You are welcome to continue developing your forms.
Thank you for contacting us.