New PDF Editor - HOW TO TURN OFF

  • digi3dworks
    Asked on October 15, 2018 at 4:20 PM

    How to turn this off and go back to the old way.


    You have big problems with this editor...

  • Adrian
    Replied on October 15, 2018 at 6:28 PM

    Your account is using the legacy PDF editor not.


    Please let us know if you need further assistance.

  • Rose
    Replied on October 23, 2018 at 6:57 AM

    We are pleased that switching old version solves the issue you have been experiencing. However, could you please answer the following questions:

    1. Did you run into any other problem with PDF Editor?

    2. Is there anything that you couldn’t figure out?

    3. Is there any suggestion you can make to improve the things for you?

    Thank you in advance for your valuable return. 

  • digi3dworks
    Replied on October 23, 2018 at 9:20 AM

    The new PDF editor is completely unusable and I'm waiting for you to fix it.  

    What I can not understand is why Jotform continues to push this.  It was not even close for release.

  • Richie JotForm Support
    Replied on October 23, 2018 at 11:18 AM

    Thank you for your feedback.

    Are you experiencing errors when you open the new PDF editor?

    The new PDF editor is more flexible and has great features.

    May we know if you need assistance in editing your PDF report?