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Wade ReichertAsked on October 15, 2018 at 5:02 PM
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Bitia JotForm SupportReplied on October 15, 2018 at 6:15 PM
Upon review of your account I found that it was suspended because of forms: http://www.jotform.us/form/72834848362163 and http://www.jotform.us/form/72834727462160 are requesting login credentials (username/email/password) and social security numbers.
https://www.screencast.com/t/UkVnIfKd
https://www.screencast.com/t/lJOy4MkAle
-The collection of login credentials, infringes our Terms of Use, as this is only allowed through encryption along database administration; and our forms do not provide this kind of service, those fields will be removed in order to avoid non-compliance with our Terms of use.
-If you need to collect social security numbers then you need to comply with two things.
1. Add the Terms & Conditions Widget for your users to read and agree.
2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.
I have deleted the infringing fields mentioned previously and reactivated your account.
If you need further assistance, feel free to contact us.
Thank you