What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not Receiving Email Notifications

    Asked by paradigma on December 30, 2012 at 06:17 AM

    After submit the form, the message is not shown in the e-mail box!



    Page URL:

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    JotForm Support

    Answered by Welvin on December 30, 2012 at 08:14 AM


    I am wondering why you have not received the form notifications because your settings were fine. I have made a test submissions again, please check your email address wiglyca@****.com. Check your inbox or spam folder.

    Let us know if you haven't received it.


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    Answered by paradigma on December 30, 2012 at 10:43 AM

    I was wrong e-mail address.

    Sorry :)

    Thanks, now is O.K.

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    JotForm Support

    Answered by Deygus on December 30, 2012 at 12:51 PM

    That's good to hear, if you have any other problems or questions or if it happens again just let us know so that we can help you out more.