JotForm Spreadsheets: "Incomplete submissions" option does not exist.

  • ivy
    Asked on October 16, 2018 at 7:29 AM

    The user wants to see "Incomplete Submissions" and this option does not exist in the new version.

  • rundleanddorey
    Replied on October 17, 2018 at 4:03 AM

    Aw thanks, sorry to seem negative about it,it just looks so much better that i was disappointed when I found lacked some of the previous functionality that we use,


    have a great day

    Regards

    Rob

  • Victoria_K
    Replied on October 17, 2018 at 9:26 AM

    Thank you Rob, for contacting us on this matter. We have already created a ticket and will notify you as soon as we receive any update.

    We will gladly assist if you need any further help. 

  • isabel
    Replied on May 27, 2019 at 7:03 AM

    UPDATE: Incomplete Payments option is available in the JotForm Sheets.

    1. Click on the three dots in the Sheet and select Incomplete Payments.

    1558953449Incomplete1 Screenshot 10

    2. Click on the See Details.

    1558953462Incomplete2 Screenshot 21

    3. If you want to complete this incomplete payment, click on the Complete button.

    1558953475Incomplete3 Screenshot 32

    4. If you are sure to want to complete this submission, click on the OK.

    1558953488Incomplete4 Screenshot 43

    5. If you want to delete the incomplete payment, click on the Delete button.

    1558953501Incomplete5 Screenshot 54

    6. If you are sure to want to delete this incomplete payment, click on the Delete button.

    1558953513Incomplete6 Screenshot 65

    You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets