Can we switch back to the previous design?

  • Profile Image
    Asked on October 16, 2018 at 09:17 AM

    Can we switch back to the previous design? It was so much easier to work with and the needs and expectations of our organisation were met.

    This is a re-post of a comment on How to Customize PDF Submissions Report

  • Profile Image
    Answered on October 16, 2018 at 11:35 AM

    To convert to the old layout, select a form then click on "View Submissions".  From there, click on "PDF", then click on "Customize PDF":


    From there, click the "Switch to old version" button to switch to the old layout:

  • Profile Image
    Answered on October 23, 2018 at 05:07 AM

    We are pleased that switching old version solves the issue you have been experiencing. However, could you please answer the following questions:

    1. Did you run into any other problem with PDF Editor?

    2. Is there anything that you couldn’t figure out?

    3. Is there any suggestion you can make to improve the things for you?

    Thank you in advance for your valuable return. 

  • Profile Image
    Answered on October 23, 2018 at 06:28 AM


    1. I did not have any other problems with the PDF editor. I wouldn't call it a problem. I think that having a pdf editor is really helpful. We wanted to switch back to the previous design beacuse it is easier for us to use in our job.

    2. I did not really go through it so I can't answer that question.

    3. I find it easy to work with so no, I don't think I have any suggestions.

    Best regards.