What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Paypal Payment Questions

    Asked by HemorrhageXD7 on December 30, 2012 at 10:03 PM

    I need to make a form for an on-line event entry that we have. It will cost people money to enter online, and we decided that we're going to integrate paypal into our forms. The problem with this is that I need it to only send a confirmation email once somebody has actually payed through paypal. Will your form builder do this for me if I use paypal as my payment tool? Also, if this is how it works, is there any way for the person filling out the form to add this to their paypal shopping cart and submit & buy multiple forms at once? I am considering paying a subscription for your service if this is possible for my website. Thanks for the help!

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    JotForm Support

    Answered by idarktech on December 31, 2012 at 12:21 AM

    The problem with this is that I need it to only send a confirmation email once somebody has actually payed through paypal. Will your form builder do this for me if I use paypal as my payment tool?

    When your clients successfully completed the payments at paypal after they are redirected, they'd be able to get notifications from your form if you've created and autoresponder for your form and notifications from paypal as well. This is how our paypal payment tool works.

    Is there any way for the person filling out the form to add this to their paypal shopping cart and submit & buy multiple forms at once?

    Not sure what you mean here. Our paypal tools works like this,

    a) User fills the form and selected some paypal products.

    b) When they click "Submit" button on your form, they'll be redirected to Paypal Check Out page showing all the products that they've selected from your form.

    c) When they paid for that products at paypal, they'd be able to get notifications from your form and from the paypal site, otherwise their submissions will end on your form's pending submissions list.

    Let us know if you have further questions or concerns. Happy New Year! =)