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    FreshBooks Integration: Subscriptions First Payment is not taken to FreshBook Invoice

    Asked by kymobilemedia on December 31, 2012 at 03:02 PM

    I am trying to set up the freshbooks integration so that it creates an initial invoice for $697, then creates a recurring profile for $47/mo.


    I have integrated freshbooks successfully, set everything up, and set up my products to have the up front fee, then bill $47/mo, but when I test it, the initial invoice that freshbooks creates is only for the $47, and not the $697 like I set up on my form.


    How do I get this working properly?


    I am still trying, but the form is at http://jotform.us/form/23656071352148






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    JotForm Support

    Answered by idarktech on December 31, 2012 at 10:47 PM

    Hi Jason,

    I have replicated the problem. I'll now forward this to our development team. We'll update you here once it's fixed.

    Thanks for reporting and apologies for the inconveniences caused.

    Happy new year!