Can we setup forms to send an email to different recipient at the dental practice?

  • Sean Kidder
    Asked on October 17, 2018 at 2:08 PM

    We are considering integrating your services into web sites we support for a nationwide collection of dentists for those forms on the site asking for HIPAA covered information.  If we go that route, here are some questions:

    - will we be able to set up the forms to e-mail their information to a recipient address at the dental practice?

    - if the answer to the last question is yes - can we pass in the recipiant e-mail address(es) as part of invoking your service on the web page?  I presume the technical implementation is iFrame - so can the "send the results to" information be passed in as part of the iframe invocation?


    Thank you.

  • Nik_C
    Replied on October 17, 2018 at 2:56 PM

    Everything about HIPAA you can check here: https://www.jotform.com/hipaa/

    Notification can be set in your form, but if that is protected, it will not be visible.

    - if the answer to the last question is yes - can we pass in the recipiant e-mail address(es) as part of invoking your service on the web page?  I presume the technical implementation is iFrame - so can the "send the results to" information be passed in as part of the iframe invocation?

    I'm afraid that I didn't understand this question completely, so if you could please explain a bit more.

    Thank you!

  • Sean Kidder
    Replied on October 17, 2018 at 3:38 PM

    I am not sure what you mean about notification - so is the e-mail that gets sent just a "someone filled out this form" notification - or can it contain the data provided in the form?

    To your question - I am working to understand what is possible in defining the "to" address for the e-mail the form triggers.  For example, say we build a form in your system.   Let's say we have a web page for Dr. X and a web page for Dr. Y - but we want to use and deploy the same form for each - but the notifications or data needs to go to different doctor offices/e-mail addresses.  Can we set your technology so we can dynamically supply the destination e-mail from the individual pages as part of invoking the otherwise consistent form, and that data that we supply changes the e-mail destination and perhaps gets stored in your system as part of the form fill?

  • Welvin Support Team Lead
    Replied on October 17, 2018 at 4:56 PM

    While on the HIPAA, you can opt to show the data submitted in the form in the email or not. The following guide should help you with it:

    https://www.jotform.com/help/504-How-to-use-Notification-and-AutoResponder-emails-in-HIPAA-accounts


    Yes, it's possible. We have a conditional logic feature where you can route one standard email template to different recipients based on a selection in the form. Please check the guide below on how to set it up:

    https://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection 

    Please let us know if you need further assistance.