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WillAsked on October 17, 2018 at 6:01 PM
Any help would be greatly appreciated.
thanks.
Will
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Bitia JotForm SupportReplied on October 17, 2018 at 6:44 PM
Your account has been reactivated, you should be able to login as usually.
If you need further assistance, feel free to contact us.
Thank you.
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GrimmerSolutionsReplied on October 17, 2018 at 7:43 PMThanks for telling me that my account is activated. However, something is
wrong. I still can not log onto my account. It just sits on the home page
and won't budge after I put in my username and password. The site doesn't
allow me to click on the 'log on' button.
Please help.
Will
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JanReplied on October 17, 2018 at 10:34 PM
Please try using another browser and check if you can log in or not. If it works on another browser, then try clearing the cache of the non-working browser.
If the issue persists, please provide your public IP so that we can whitelist it. You can use this website to capture it.