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bobfisher2Asked on October 18, 2018 at 3:05 PM
Hey there!
On our "Thank You" Page after submission, the page is defaulting to open at the bottom of the website/form where it is simply "white space" and folks are unaware that they need to scroll up, etc to see it, thus causing lots of costumer confusion as to whether or not their form was actually submitted.
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Mike_G JotForm SupportReplied on October 18, 2018 at 4:46 PM
Thank you for sharing the website with us so we can check the issue. I see that the form on the website was embed using the JS Embed Script.
To fix the issue, please try embedding the form using its Iframe Embed Codes. Getting-the-Form-iFrame-Code
If after doing that you are still having issues, please feel free to let us know.
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bobfisher2Replied on October 18, 2018 at 5:37 PM
Perfect! Thanks!