What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Google Spreadsheet Integration: Form will not submit when Integrated to Google SpreadsheetAsked by stevenbennitt on January 01, 2013 at 10:05 PM
For some reason my forms are not submitting. As soon as I hit submit it just gets stuck and says "Please Wait..."
My Forms please wait
I looks like its related to my form being connect to a google spreadsheet. When I remove the integration the form submits just fine but as soon as I reintegrate it upon clicking the submit button it just says "please wait..."
When I go to the form to check the submissions it shows duplicates like its resubmitting it over and over agian while it saying "please wait.." very wierd.
It also never shows up in my google spreadsheet either.
I have cloned your form and integrated it to google spreadhsheet. I made a few test and it seems to work fine.
Cloned form: http://form.jotformpro.com/form/30009292939962
Can you please try to,
1. Remove the integration first then logout from JotForm,
2. Clear your browser's cache,
3. Relogin and integrate your form to google spreadsheet.
Let us know if this doesn't help. Thanks!
P.S. Sorry for the 3 tests that was submitted to your form, I thought I was testing my cloned form. Thanks!
I got it work for a few submissions but then it stopped working.
I have now tried to do all the steps above and am now trying to regitegrate but a am getting an error every time.
I have tried it one three different browsers and i get errors every time.
Thanks for the effort on the screencast, that's a big help.
The issue is now forwarded to our development team. We'll let you know once it's fixed as soon as possible.
Thank you so much!
thanks for taking time to record the screencast. the problem with the spreadsheets integration was due to a wide update we did last week. truly sorry that it caused such inconveniences. the issue must be resolved by now. the integration seems working fine with all of our domains. please let us know if the problem persists for you.
you have such a great looking form by the way [suspend plan],
thanks for your patience and have a nice day
I'm having the same problem with my forms but it's when I embed the form in Wordpress. Can you please take a look? It seems to be a number of forms, but here is one link:
Works ok here....
Not on embedded form....
I have moved your concern to a different thread to assist you properly. Please see the thread here.