What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Google Spreadsheet Integration: Form will not submit, submit button freezes to "Please wait..."

    Asked by charliesmaids on January 01, 2013 at 10:43 PM

    The form doesn't submit when when Book Appointment is clicked, it only works with the PayPal option.

    Page URL:
    http://form.jotform.us/form/23521095740146

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    JotForm Support

    Answered by idarktech on January 01, 2013 at 11:55 PM

    Hi,

    I just tested your form and my test submissions went through fine. I was able to view the thank you page. See this http://screencast.com/t/xkWusH8c

    Can you try to clear your browser's cache and recheck the form? Thanks!

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    Answered by charliesmaids on January 01, 2013 at 11:57 PM

    I tried that and it still didn't work. When I select the pay with cash option submission takes a long time.

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    Answered by charliesmaids on January 01, 2013 at 11:59 PM

    Same problem as the guy below me. Removed Google integration and now it works fine.

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    JotForm Support

    Answered by idarktech on January 02, 2013 at 01:00 AM

    Hi,

    I'll submit this to our development team for further investigation. We'd suggest to keep on monitoring your form as I'm sure this issue wouldn't take long.

    Thanks!

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    Answered by canerbalci on January 03, 2013 at 03:55 AM

    the issue is resolved, you can use the integration with no problem. this was due a wide update with our integration system. sorry for the inconvenience.