Google Spreadsheet Integration: Form will not submit, submit button freezes to "Please wait..."
- charliesmaidsAsked on January 01, 2013 at 10:43 PM
The form doesn't submit when when Book Appointment is clicked, it only works with the PayPal option.
- JotForm SupportidarktechAnswered on January 01, 2013 at 11:55 PM
Hi,
I just tested your form and my test submissions went through fine. I was able to view the thank you page. See this http://screencast.com/t/xkWusH8c
Can you try to clear your browser's cache and recheck the form? Thanks!
- charliesmaidsAnswered on January 01, 2013 at 11:57 PM
I tried that and it still didn't work. When I select the pay with cash option submission takes a long time.
- charliesmaidsAnswered on January 01, 2013 at 11:59 PM
Same problem as the guy below me. Removed Google integration and now it works fine.
- JotForm SupportidarktechAnswered on January 02, 2013 at 01:00 AM
Hi,
I'll submit this to our development team for further investigation. We'd suggest to keep on monitoring your form as I'm sure this issue wouldn't take long.
Thanks!
- canerbalciAnswered on January 03, 2013 at 03:55 AM
the issue is resolved, you can use the integration with no problem. this was due a wide update with our integration system. sorry for the inconvenience.