Google Spreadsheet Integration: Form will not submit, submit button freezes to "Please wait..."

charliesmaids
Asked on January 01, 2013 at 10:43 PM

The form doesn't submit when when Book Appointment is clicked, it only works with the PayPal option.

Page URL:
http://form.jotform.us/form/23521095740146
JotForm Support

idarktech
Answered on January 01, 2013 at 11:55 PM

Hi,

I just tested your form and my test submissions went through fine. I was able to view the thank you page. See this http://screencast.com/t/xkWusH8c

Can you try to clear your browser's cache and recheck the form? Thanks!
charliesmaids
Answered on January 01, 2013 at 11:57 PM

I tried that and it still didn't work. When I select the pay with cash option submission takes a long time.
charliesmaids
Answered on January 01, 2013 at 11:59 PM

Same problem as the guy below me. Removed Google integration and now it works fine.
JotForm Support

idarktech
Answered on January 02, 2013 at 01:00 AM

Hi,

I'll submit this to our development team for further investigation. We'd suggest to keep on monitoring your form as I'm sure this issue wouldn't take long.

Thanks!
canerbalci
Answered on January 03, 2013 at 03:55 AM

the issue is resolved, you can use the integration with no problem. this was due a wide update with our integration system. sorry for the inconvenience.