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Google Spreadsheet Integration: Form will not submit, submit button freezes to "Please wait..."

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    charliesmaids
    Asked on January 01, 2013 at 10:43 PM

    The form doesn't submit when when Book Appointment is clicked, it only works with the PayPal option.

    Page URL:
    http://form.jotform.us/form/23521095740146

  • Profile Image
    idarktech
    Answered on January 01, 2013 at 11:55 PM

    Hi,

    I just tested your form and my test submissions went through fine. I was able to view the thank you page. See this http://screencast.com/t/xkWusH8c

    Can you try to clear your browser's cache and recheck the form? Thanks!

  • Profile Image
    charliesmaids
    Answered on January 01, 2013 at 11:57 PM

    I tried that and it still didn't work. When I select the pay with cash option submission takes a long time.

  • Profile Image
    charliesmaids
    Answered on January 01, 2013 at 11:59 PM

    Same problem as the guy below me. Removed Google integration and now it works fine.

  • Profile Image
    idarktech
    Answered on January 02, 2013 at 01:00 AM

    Hi,

    I'll submit this to our development team for further investigation. We'd suggest to keep on monitoring your form as I'm sure this issue wouldn't take long.

    Thanks!

  • Profile Image
    canerbalci
    Answered on January 03, 2013 at 03:55 AM

    the issue is resolved, you can use the integration with no problem. this was due a wide update with our integration system. sorry for the inconvenience.