What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Edit link on the form not working

    Asked by bhpinfo on January 02, 2013 at 06:10 AM

    Edit link that you see after teh form submission has stopped working. All was fine before Christmas, but it doesn't work anymore.

    Here is the link:

    http://submit.jotformpro.com/form.php?formID=23044658580961&sid=220448500938331470&mode=edit


    When you access it there is the following error:

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^

     

    Why is this happening?

    Kasia

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    JotForm Support

    Answered by Welvin on January 02, 2013 at 08:07 AM

    Hi Kasia,

    I have cleared your forms cache, can you please edit your form again and see if that error will still occur.

    Thanks

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    Answered by bhpinfo on January 02, 2013 at 08:49 AM

    Hi Welvin,

    This is fine now.

    Is this an issue that we need to be aware of, something that occurs regularily?

    Kasia

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    JotForm Support

    Answered by Welvin on January 02, 2013 at 08:58 AM

    Hi Kasia,

    I am not sure if this related to our CDN caching delays but that's not a problem that will last for how many minutes/hours, it can be fixed by re-saving your form. 

     

    Thanks

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    Answered by bhpinfo on January 02, 2013 at 09:12 AM

    Thanks Welvin, good to know for the future.