What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I delete the submissions but the space is remaining...

    Asked by ramonjosegn on March 05, 2011 at 07:29 AM

    I delete the submissions but the space is remaining...

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    JotForm Support

    Answered by liyam on March 07, 2011 at 08:59 AM

    Hello,

    When you say space, are you pertaining to the file upload space or you mean the number of submissions on your monthly allotment does not go down?

    Thanks.

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    Answered by ramonjosegn on March 07, 2011 at 10:12 AM

    The file uplod space, I delete 2 times and the last the space go to free...

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    JotForm Support

    Answered by liyam on March 09, 2011 at 03:51 AM

    I checked your submissions, I noticed there are 4 files in it.  if you delete these submissions, your file uploads will drop to zero