What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not Receiving Form Notifications

    Asked by Webforal on January 02, 2013 at 11:22 AM

    Somthings wrong.

    When i set up a form, the test mail works finen but as i am trying to use the form, the mails are not recieved to my mailadres info@webforal.be

    Spamfilter is off


    need support

    Page URL:

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    JotForm Support

    Answered by EduardoMendez on January 02, 2013 at 12:19 PM

    Hi there, 

    Our test tool on the e-mail set-up wizard only sends tests to the e-mail address associated to the account.  If you wish to test other addresses you will need to run an actual submission.

    Give that a try and let us know if you need further assistance!