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AntónioAsked on October 19, 2018 at 8:00 PM
Hi!
My login account was autosuspended.
Can you help me on this problem?
Thanks a lot!
António
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Michelle JotForm SupportReplied on October 19, 2018 at 11:42 PM
Hello Antonio, this form https://www.jotform.com/82916964508368 was found on your account as suspicious of phishing activity because you're collecting user credentials.
Gathering this type of data violates our Terms of Use.
Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "password/senha" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.
I lifted the suspension on your account. Kindly make the necessary changes to avoid being flagged again by our phishing detector.
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padretojoReplied on October 20, 2018 at 10:04 AM
Hello!
Thank you very much for the quick reply.
António