What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    information on my account history

    Asked by ColeCommunityChurch on January 02, 2013 at 03:11 PM

    We were downgraded due to an expired credit card and I wanted to know what level of subscription we had been paying for in the past.

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    JotForm Support

    Answered by jonathan on January 02, 2013 at 05:09 PM


    It was on a one year Premium subscription before. It was downgraded to Free on Dec 30th 2012 due to reason it could not process the authorization of payment on the credit card.