What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why doesn't my form send out confirmation-e-mails to the respondees?

    Asked by Mayweplay on January 02, 2013 at 06:55 PM

    When I as a test user fill out the form, it's supposed to confirm to my e-mail that the form recieved the information correctly after I hit "submit". There is never any E-mail confirmation though.

    Page URL:
    http://www.mayweplay.com

  • Profile Image

    Answered by yasincoproductions on January 02, 2013 at 08:25 PM

    Hello,

    For all email confirmations going to the submitter and information going to you (the form owner I assume) please review this link: http://www.jotform.com/help/chapter-4-Form+Emails - on that link you can find any and all things relating to emails from your JotForm forms. If you cannot find the answer there please let me know and i'll gladly help you more.

    Thanks - have a nice day.