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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how to disable captcha after submit button?

    Asked by vsavonkin on January 03, 2013 at 06:20 AM

    hi

     

    i just make form, it works. code was installed via javascript link

    but when i fill form and submit there is new windows with captcha

    how to disable appearing captcha window?

    Page URL:
    dostavka-ikea.ru

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    JotForm Support

    Answered by abajan on January 03, 2013 at 11:07 AM

    Hi,

    To which of the forms on that page are you referring?

    Thanks.

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    Answered by vsavonkin on January 03, 2013 at 12:04 PM

    http://form.jotformpro.com/form/23482652484964

    site dostavka-ikea.ru

    form on right

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    JotForm Support

    Answered by EduardoMendez on January 03, 2013 at 12:31 PM

    Hi there, 

    I have tested your form and did not run into the captcha issue.

    Are you still experiencing the problem?

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    Answered by vsavonkin on January 03, 2013 at 12:45 PM

    it will forward me at http://submit.jotformpro.com/submit/23482652484964/

    when i on dostavka-ikea.ru fill right form plus attach file 

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    JotForm Support

    Answered by EduardoMendez on January 03, 2013 at 01:52 PM

    Hi there, 

    Here is a video with the behaviour of the form:

    http://screencast.com/t/V5mgCEU1H649

    Is that what you want it to be?  What seems to be the problem?

    Please try to give us some images of the problem so that we can better troubleshoot.

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    Answered by vsavonkin on January 03, 2013 at 01:56 PM

    please try same things from form in website (on the right from ikea catalogs)

    does you use direct link to form?

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    JotForm Support

    Answered by EduardoMendez on January 03, 2013 at 02:13 PM

    Hi there, 

    Can you please try to embed the form using the iFrame code?

    http://www.jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code

    This will prevent any conflicts between the scripts in the page.

    PLease give that a try and let us know if you need furtehr assistance!

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    Answered by vsavonkin on January 03, 2013 at 02:16 PM

    is it possible do not use iframe

    i see facts that sometimes iframes do not loads

    this form make me money. and using iframes is danger

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    JotForm Support

    Answered by Mike_T on January 03, 2013 at 02:23 PM

    You have multiple forms on the page, so that our anti-spam protection is asking for the captcha on the form Submit.

    To avoid that captcha step you may leave your main form as is, but switch the other forms on the page to the iFrames.

    Our iFrames are completely safe to use. I did not hear about any single case with the iFrame load. Please give it a try, and let us know if you need any further assistance.

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    Answered by vsavonkin on January 04, 2013 at 03:13 PM

    upper form i made via source code

    bottom form via iframe

    there is no any changes. still captcha after submit on upper form

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    Answered by vsavonkin on January 04, 2013 at 03:16 PM

    has change upper to iframe and captcha still appears after submit too

    what to do to remove captcha?

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    JotForm Support

    Answered by Mike_T on January 04, 2013 at 03:20 PM

    You have the Javascript embed codes on your main page. These Javascript embed codes are different from the iFrame embed codes. Please check the following article:

    How to get your Form's Iframe Code

    So you will need to replace something like " <script type="text/javascript" src=js_form_link_here"></script> " with the iFrames.

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    Answered by vsavonkin on January 04, 2013 at 03:34 PM

    i did it already. you can see it in site's code dostavka-ikea.ru

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    JotForm Support

    Answered by Mike_T on January 04, 2013 at 03:37 PM

    I can not find any iFrames on your main page.

    Have you uploaded changed file to your web host?

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    Answered by lafototeca on January 14, 2013 at 12:28 PM

    Should I post my case in this thread?

     

    My form is currently at http://lafototeca.org/index.php?option=com_content&view=article&id=3 .

    When I submit, it takes me to a captcha page. I wan't to skip the captcha page but I don't know what's triggering it.

    Can you give me a hint?

     

    Thank you.

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    Answered by jeanettebmz on January 14, 2013 at 12:45 PM

    @lafototeca

    Actually, it would be much better to open a separate thread for your particular case

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    Answered by lafototeca on January 14, 2013 at 12:52 PM

    Thank you Jeanette!

    I posted it here: http://www.jotform.com/answers/165661-How-to-prevent-captcha-after-submitting-a-form#0

    Would you be so kind as to help me take a look at it?

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    Answered by jeanettebmz on January 14, 2013 at 01:08 PM

    Te responderé en ese thread