Will the stuff uploaded by users on Dropbox be counted under file size limit by jotform

  • Profile Image
    guest_30014405520031
    Asked on January 03, 2013 at 06:27 AM

    hi,

    Will the stuff uploaded by users on Dropbox be counted under file size limit by jotform (since the limit is 10gb).. 

    So will the file uploaded by user that is transferred directly to dropbox be counted under 10GB limit?

    And while customizing the upload file option.. Can i remove the Save now option and allow uploaded file to upload automatically?

     

    Sorry for bad english

    ThankYou..

  • Profile Image
    liyam
    Answered on January 03, 2013 at 11:57 AM

    Hello.  The storage capacity from JotForm is different with Dropbox.  So technically, you will have to monitor both your accounts to prevent one or another from not submitting or not forwarding the submissions.

    If your uploads capacity in Dropbox is only 2GB while in JotForm you have 10GB, you can continue receiving submissions beyond 2GB on JotForm but not anymore in Dropbox unless you delete some files to have space in your Dropbox account.  While if you have more space in Dropbox and you have reached your limit in Jotform, your JotForm account will temporarily be suspended until you delete some submissions with file attachments or you upgrade your subscription to Professional.

    Note: Deleted files in JotForm will not delete your files in Dropbox, and vice versa.

    Hope this clears your concern.

    Regarding your third question:  And while customizing the upload file option.. Can i remove the Save now option and allow uploaded file to upload automatically?

    I'm not sure I understood your concern.  Can you please elaborate further?

    Thanks.