I don't receive e-mails from my form

  • Profile Image
    Jaidat Ishwardat
    Asked on January 03, 2013 at 07:19 AM

    Dear sir, madam,

     

    I do not receive any mail from my form. I can see my test-submissions under 'My Forms', but I have not received any of the four tests.

    Already tried another recipient e-mail (Should be info@ishwardat.nl and tested with jai.ishwardat@gmail.com) with no results. The spamfolders are empty at the time being.

     

     

    Would you help me solve this problem?

     

    With kind regards,

    Jaidat Ishwardat

     

    formID=30017207594348

  • Profile Image
    Goldo
    Answered on January 03, 2013 at 12:13 PM

    The emails you mentioned are not on our bounce list to it should work fine. Please open your notification setup and set the SENDER EMAIL to noreply@jotform.com and see if it works.

    You may also refer to this guide.