What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I don't receive e-mails from my form

    Asked by Jaidat Ishwardat on January 03, 2013 at 07:19 AM

    Dear sir, madam,

     

    I do not receive any mail from my form. I can see my test-submissions under 'My Forms', but I have not received any of the four tests.

    Already tried another recipient e-mail (Should be info@ishwardat.nl and tested with jai.ishwardat@gmail.com) with no results. The spamfolders are empty at the time being.

     

     

    Would you help me solve this problem?

     

    With kind regards,

    Jaidat Ishwardat

     

    formID=30017207594348

    Page URL:
    http://html5.ishwardat.nl/contact/

  • Profile Image
    JotForm Support

    Answered by Goldo on January 03, 2013 at 12:13 PM

    The emails you mentioned are not on our bounce list to it should work fine. Please open your notification setup and set the SENDER EMAIL to noreply@jotform.com and see if it works.

    You may also refer to this guide.