- Jaidat IshwardatAsked on January 03, 2013 at 07:19 AM
Dear sir, madam,
I do not receive any mail from my form. I can see my test-submissions under 'My Forms', but I have not received any of the four tests.
Already tried another recipient e-mail (Should be firstname.lastname@example.org and tested with email@example.com) with no results. The spamfolders are empty at the time being.
Would you help me solve this problem?
With kind regards,
- JotForm SupportGoldoAnswered on January 03, 2013 at 12:13 PM
The emails you mentioned are not on our bounce list to it should work fine. Please open your notification setup and set the SENDER EMAIL to firstname.lastname@example.org and see if it works.
You may also refer to this guide.