Conditional logic continues to fail

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    ctabor1
    Asked on January 03, 2013 at 09:33 AM

    Works one time, then some parts stop, so I re-do it... and it goofs up again.

    I am not sure how to make sure this continues to display as it should.  I've tried multiple configurations.

    This is on a wordpress page, using your code for WP.   Hope you can help solve this...

    I am very frustrated...   :(

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    ctabor1
    Answered on January 03, 2013 at 10:05 AM

    OK... got this to work finally... using your page collapse feature... 

    HOWEVER... when someone fills out the basic inquiry, the email notification also includes some fields that are not included or necessary.

     

    Not a big deal, but why is that happening?

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    jeanettebmz
    Answered on January 03, 2013 at 11:43 AM

    This happens because the email alert template does generates taking all of the fields into a form. However, you can always customize your email alerts and include only the necesary fields

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    jeanettebmz
    Answered on January 03, 2013 at 11:44 AM

    To delete sections, simple click on its row then click the Delete row button

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    ctabor1
    Answered on January 03, 2013 at 12:16 PM
    How can you customize email alerts if it is based on conditional logic?
    Doesn’t make sense.

    Christine

  • Profile Image
    ctabor1
    Answered on January 03, 2013 at 12:16 PM
    How can you customize email alerts if it is based on conditional logic?
    Doesn’t make sense.


    Christine

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    jeanettebmz
    Answered on January 03, 2013 at 12:50 PM

    You can create more than one email alert for each conditional. In fact there is a guide I made for that purpose

    http://www.jotform.com/help/167-How-to-Send-Email-Notifications-Based-on-Conditions

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    EduardoMendez
    Answered on January 03, 2013 at 12:50 PM

    Hi there, 

    You can do this by using the Conditional Logic:

    Please give that a try and let us know if you need further assistance!