- PrideonetravelAsked on March 05, 2011 at 04:05 PM
Why is it that when I insert the form I created into my website only half of it will show up on my site. Even if I increased the width, it did not change the width on my website.
- JotForm SupportabajanAnswered on March 05, 2011 at 04:21 PM
Yes, I see what you mean. Try embedding your form via an iFrame instead of a simple embed and see if that helps.
- PrideonetravelAnswered on March 05, 2011 at 04:41 PM
Thanks for your answer. I just tried the iframe and I got the same result. My website is in office live.
- JotForm SupportabajanAnswered on March 05, 2011 at 06:01 PM
Actually, although I'm not familiar with MS Office Live websites, from reading the information on the page regarding embedding JotForm forms on MS Office Live sites, it seems that you need to embed the full source into a custom footer. Try that and see if it works:
Then select the code by clicking it and copy it to your site:
- PrideonetravelAnswered on March 06, 2011 at 12:21 PM
What I just found out is that my form appears just fine in Internet Explorer but if you bring my website in Firefox or any other browser it is still chopped in half. I would hate to tell my customers that they can only view my website in IE.
- JotForm SupportabajanAnswered on March 06, 2011 at 12:27 PM
Sure bet. And the funny thing is that it's usually the other way around with IE being the culprit. I'll submit a ticket on the issue and see what solutions we can come up with.
EDIT: It's obvious why the form's width only displays properly in IE. I don't know why it didn't occur to me before. It's a Microsoft Office Live site. But of course!
- PrideonetravelAnswered on March 06, 2011 at 04:24 PM
I just tried the iframe again. Previousely when I tried it I had put it in the custom footer as I would the source code, however this time I tried to stick in in as html and it worked.
- JotForm SupportabajanAnswered on March 06, 2011 at 04:28 PM
Great news! (I just cancelled the ticket.)