What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Help! All forms are not working

    Asked by esteon on January 04, 2013 at 08:48 AM

    Hi there!

     

    My customers are getting a white screen after submitting the forms on my website. The forms aren't working and I can't receive anything. Is there a problem with the servers or a known failure? 

     

    Thank you in advance

     

    Gijs Witkamp

    witkamp@esteon.nl

    Page URL:
    www.esteon.nl

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    Answered by jwhitinger on January 04, 2013 at 08:50 AM

    I am having the same problem with all of my forms.

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    Answered by 5Day on January 04, 2013 at 08:51 AM

    Am getting same problem here too

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    Answered by swaha on January 04, 2013 at 08:55 AM

    I am having the same problem!

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    Answered by LouisePriestman on January 04, 2013 at 08:56 AM

    Same across all forms.

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    Answered by mbnews on January 04, 2013 at 08:57 AM

    Same problem - clear screen after submit.

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    Answered by jumpfox-invites on January 04, 2013 at 08:57 AM

    Same problem here too!  Fix needed!! 

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    Answered by 999marka on January 04, 2013 at 09:04 AM

    I have the same problem, please help urgent.

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    Answered by bbbadvert on January 04, 2013 at 09:05 AM

    same here....

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    Answered by jodyb on January 04, 2013 at 09:05 AM

    me too, must be all forms. please keep us posted.

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    Answered by guest_30034224794045 on January 04, 2013 at 09:06 AM

    Would be good to get a reply from a Jotform admin on this issue please. How long will it be before they return online

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    Answered by RalphPort on January 04, 2013 at 09:10 AM

    A mi también me pasa y tengo varias webs

    Alguien sabe algún teléfono de jotform o correo electronico de jotform donde podamos comunicarnos con ellos

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    Answered by firesharkdesign on January 04, 2013 at 09:12 AM

    FORMS ARE NOT WORKING - PLEASE FIX SOON!!!!

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    Answered by esteon on January 04, 2013 at 09:21 AM

    Still no response!

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    Answered by jodyb on January 04, 2013 at 09:36 AM

    Mine is now working.

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    Answered by esteon on January 04, 2013 at 09:42 AM

    It's fixed! What was the problem Jotform support?

     

    Thank you in advance

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    Answered by qstar on January 04, 2013 at 09:44 AM

    OUR FORM IS NOT WORKING TOO

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    JotForm Support

    Answered by EduardoMendez on January 04, 2013 at 10:31 AM

    Hi there, 

    Can you please share the URLs of the forms that are not working?

    We'll be glad to look into it!