JotForm Spreadsheets: Incomplete payments option does not exist.

  • Nur Karabağ JotForm Developer
    Asked on October 30, 2018 at 11:32 AM

    The "Incomplete Payments" option does not exist in the new version.

     

  • Kym
    Replied on November 8, 2018 at 7:10 AM

    Following. Same concern. 

  • Richie JotForm Support
    Replied on November 8, 2018 at 9:17 AM

    UPDATE (May 27, 2019): Incomplete Payments option is available in the JotForm Sheets. 

    1. Click on the three dots in the Sheet and select Incomplete Payments.

    1558941901Incomplete1 Screenshot 10

    2. Click on the See Details.

    1558941916Incomplete2 Screenshot 21

    3. If you want to complete this incomplete payment, click on the Complete button.

    1558941928Incomplete3 Screenshot 32

    4. If you are sure to want to complete this submission, click on the OK.

    1558941940Incomplete4 Screenshot 43

    5. If you want to delete the incomplete payment, click on the Delete button.

    1558941952Incomplete5 Screenshot 54

    6. If you are sure to want to delete this incomplete payment, click on the Delete button.

    1558941963Incomplete6 Screenshot 65

    You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets

     

     

    Hi Kym,

    Can you please explain further your concern so that we can assist you?

    We will wait for your response.

    Thank you.

  • Nur Karabağ JotForm Developer
    Replied on May 27, 2019 at 7:53 AM

    UPDATE: Incomplete Payments option is available in the JotForm Sheets. 

    1. Click on the three dots in the Sheet and select Incomplete Payments.

    1558941901Incomplete1 Screenshot 10

    2. Click on the See Details.

    1558941916Incomplete2 Screenshot 21

    3. If you want to complete this incomplete payment, click on the Complete button.

    1558941928Incomplete3 Screenshot 32

    4. If you are sure to want to complete this submission, click on the OK.

    1558941940Incomplete4 Screenshot 43

    5. If you want to delete the incomplete payment, click on the Delete button.

    1558941952Incomplete5 Screenshot 54

    6. If you are sure to want to delete this incomplete payment, click on the Delete button.

    1558941963Incomplete6 Screenshot 65

    You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets