Is it possible to rename the PDF files attached to the automatic email sent to whoever completed my forms?

  • MathieuCarrier
    Asked on November 2, 2018 at 3:51 PM

    Tests have been conducted on several of my forms before they actually go live. One of the things I cannot seem to fix to my liking is the name of the PDF file attached to the automatic email sent to whoever submits a completed form.

    The file name changes from one form to the other, and it doesn't seem like there is a particular pattern. As per the 3 examples attached below, one has simply been named after the submission ID, the other has been named after the fields «Company legal name» + «Year of statement», and the third one is simply the date at which the form was completed. 

    Is there a way to change the name of those attached PDF and determine which field of the form will be the file's name?

    Jotform Thread 1631366 Screenshot
  • Mike_G JotForm Support
    Replied on November 2, 2018 at 6:45 PM

    I have checked your account and I see that you are using the Old Version of the PDF-Editor page.

    On the New PDF-Editor page, there is a way to set the name of the PDF copy of submission attached that is also attached to the email sent to you.

    1541198684t18 44 00 Screenshot 10

    I would suggest that you try it and let us know if you need any further assistance.

  • Mike_G JotForm Support
    Replied on November 2, 2018 at 6:46 PM

    Just to add, here's a link to our PDF Editor page — https://www.jotform.com/products/pdf-editor/

  • MathieuCarrier
    Replied on November 5, 2018 at 11:43 AM
    Thank you,
    Mathieu Carrier
    Coordonnateur administratif de direction
    Tél.: 450-447-9996 / (sans frais) 1-877-987-6448 poste 224
    SOGHU / UOMA-Atlantic-Atlantique
    De : JotForm [mailto:noreply@jotform.com]
    Envoyé : 2 novembre 2018 18:45
    À : Mathieu Carrier
    Objet : Re: Is it possible to rename the PDF files attached to the automatic email sent to whoever completed my forms?
    A new response has been received:
    /www.jotform.com>[JOTFORM]/www.jotform.com/>/www.jotform.com>
    Answered by Mike_G
    I have checked your account and I see that you are using the Old Version of the PDF-Editor page.
    On the New PDF-Editor page, there is a way to set the name of the PDF copy of submission attached that is also attached to the email sent to you.
    [1541198684t18_44_00.png]
    I would suggest that you try it and let us know if you need any further assistance.
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