Email Notification>>PDF Attachment: the attached PDF document does not update when the submission is edited.

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    troostcemeteries
    Asked on November 02, 2018 at 06:15 PM
    Also, the form doesn't update with any of the edit data.  It stays the same as what was submitted the first time around.
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    BDAVID
    Answered on November 02, 2018 at 06:30 PM

    Is this the form where the edited data is not reflected in the PDF submission file?


    It seems like you have enabled the "Send on edit" feature, so a new notification with the updated PDF file should be sent each time the submission is edited:

    1541197684sendonedit.png

    If the actual submission is not being updated(meaning that you don't see the changes in the Submissions Page), can we try doing a real submission in order to test it?

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    BDAVID
    Answered on November 02, 2018 at 06:40 PM

    Hi again, I cloned your form, and ran a test, I can confirm that the attached PDF submission that came in the "Edit" notification:

    1541198376edit.png

    Does not reflect the edits. It has the same information that the first file from the first notification has. I will escalate this issue to our back-end team. You will be updated via this thread.


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    troostcemeteries
    Answered on November 07, 2018 at 12:22 PM

    thanks.  i look forward to your response.

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    troostcemeteries
    Answered on January 17, 2019 at 12:56 PM

    any update? now the pdf isn't included AT ALL in the edit email.

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    BDAVID
    Answered on January 17, 2019 at 01:07 PM

    We have not received any updates yet, unfortunately, there is no estimated time-frame for a resolution.

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    BDAVID
    Answered on August 06, 2019 at 01:13 PM

    Update: the issue has been resolved. The PDF is now also updated if the submission is edited. Please try again, and let us know if you need more help.