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RayAsked on November 3, 2018 at 6:46 AM
All was working fine yesterday.
This morning I logged in and was halfway through creating a new form when the site demanded my user name and password.
I filled them in but it was rejected.
I therefore clicked to renew my password.
The email arrived and I clicked the link and set up a new password.
I got a confirmation email
BUT it still will not let me login
So I did a second password reset.
Sadly it still will not let me in. Just sticks at the login screen. Nothing happens when I click sign in (see attached)
I have tried using Chrome, Edge and Firefox but all have the same result
Please help
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Bitia JotForm SupportReplied on November 3, 2018 at 10:00 AM
Upon review of your account I found that it was automatically suspended (autosuspended) by our Phishing Detector Tool because of form: http://www.jotformeu.com/form/83063096475361 is requesting password on plain field texts.
https://www.screencast.com/t/aY18bNde
This is not allowed, since the collection of login credentials needs encryption along database administration and our forms do not offer this method.
I have deleted the infringing field and reactivated your account.
You may continue developing your forms according to our: Terms of Use
If you need further assistance, feel free to contact us.
Thank you