How do I check if the form pricing is including or excluding VAT?

  • Profile Image
    jamesshorter2002
    Asked on November 03, 2018 at 06:53 PM

    Hi there


    I have a membership/maintenance plan form and I would like to make sure my pricing is excluding VAT

    How do I check/change this?


    Thanks


    James

  • Profile Image
    Kiran
    Answered on November 04, 2018 at 01:19 AM

    I have checked your Jotform and see that it is connected using Stripe payment method. Please note that the applicable taxes shall be handled by the payment processor only. The tax amount if there is any may be charged at the time of making payment only. The form can only send the data entered on the form securely to the payment processor and receive the response.

    You may consider checking with the Stripe support for more information or by making a test payment to the form.

    Thanks!