How do I check if the form pricing is including or excluding VAT?

  • jamesshorter2002
    Asked on November 3, 2018 at 6:53 PM

    Hi there


    I have a membership/maintenance plan form and I would like to make sure my pricing is excluding VAT

    How do I check/change this?


    Thanks


    James

  • Kiran Support Team Lead
    Replied on November 4, 2018 at 1:19 AM

    I have checked your JotForm and see that it is connected using Stripe payment method. Please note that the applicable taxes shall be handled by the payment processor only. The tax amount if there is any may be charged at the time of making payment only. The form can only send the data entered on the form securely to the payment processor and receive the response.

    You may consider checking with the Stripe support for more information or by making a test payment to the form.

    Thanks!