What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    504 Gateway Time-out

    Asked by johanvanvuren on January 07, 2013 at 06:22 AM

    Hi, I have two forms that I have been using for a while now, both was working fine, but the past few days I have been getting a 504 Gateway time-out on both my forms if I try to load them.


    Can you help please?

    Page URL:

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    JotForm Support

    Answered by idarktech on January 07, 2013 at 07:09 AM


    Can you please try to change "form" to "www" on your form URL. This might help. Example: http://www.myjotform.com/form/30014973443550 

    Let us know if this doesn't fixed it. Thanks!