new PDF editor: share pdf document> link is broken

  • manninp
    Asked on November 5, 2018 at 1:06 PM

    When I have a valid PDF file open and press Share, it brings up a link to copy, but when that link is accessed, it simply opens up a blank screen each time

    Jotform Thread 1633174 Screenshot
    Page URL: https://link.jotform.com/oe706tV1BJ
  • Richie JotForm Support
    Replied on November 5, 2018 at 2:11 PM

    I have tested this on my own sample form and replicated the issue.

    When using the share link, the link doesn't work.

    I will forward this to our back-end team for further investigation.

    They will contact you once updates are available.


  • Helen
    Replied on November 6, 2018 at 9:29 AM

    Hello @manninp,

    Sorry for this inconvenience that you have.

    The issue has been fixed now. Here is your new sharable PDF link: https://link.jotform.com/xJfvF2vOhg

    Thank you,

  • manninp
    Replied on November 6, 2018 at 9:33 AM

    Thank you!

  • Helen
    Replied on November 6, 2018 at 9:39 AM

    Hello,

    The page will be loaded after a few seconds. Please just wait until the page is loading. Here is a screenshot of this page(https://link.jotform.com/xJfvF2vOhg):

    1541514972Screen Shot 2018 11 06 at 17 Screenshot 10 

    It is working properly on my side.

    Thanks,

  • manninp
    Replied on November 6, 2018 at 9:41 AM

    Yes I was a little quick on the draw and did immediately edit my reply to  "Thank You"


    Thanks for fixing so quickly