new PDF editor: share pdf document> link is broken

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    manninp
    Asked on November 05, 2018 at 01:06 PM

    When I have a valid PDF file open and press Share, it brings up a link to copy, but when that link is accessed, it simply opens up a blank screen each time

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    Richie_P
    Answered on November 05, 2018 at 02:11 PM

    I have tested this on my own sample form and replicated the issue.

    When using the share link, the link doesn't work.

    I will forward this to our back-end team for further investigation.

    They will contact you once updates are available.


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    Helen
    Answered on November 06, 2018 at 09:29 AM

    Hello @manninp,

    Sorry for this inconvenience that you have.

    The issue has been fixed now. Here is your new sharable PDF link: https://link.jotform.com/xJfvF2vOhg

    Thank you,

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    manninp
    Answered on November 06, 2018 at 09:33 AM

    Thank you!

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    Helen
    Answered on November 06, 2018 at 09:39 AM

    Hello,

    The page will be loaded after a few seconds. Please just wait until the page is loading. Here is a screenshot of this page(https://link.jotform.com/xJfvF2vOhg):

    1541514972Screen Shot 2018-11-06 at 17.3 

    It is working properly on my side.

    Thanks,

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    manninp
    Answered on November 06, 2018 at 09:41 AM

    Yes I was a little quick on the draw and did immediately edit my reply to  "Thank You"


    Thanks for fixing so quickly