What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I add recipients to form submissions?

    Asked by jimzaspelva on January 07, 2013 at 11:13 AM

    I believe that I have followed the process given to the "T" but it still doesn't work.


    Can you call me to walk me through the process? Please let me know what time you'll be calling so I can be sure to take the call...or just shoot me your number.




     - Jim

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    JotForm Support

    Answered by Deygus on January 07, 2013 at 11:52 AM

    Hi Jim, I apologize in advance but currently we do not provide phone support at this point in time. I am sorry to hear that this is giving you trouble. I've tested your form and I was able to recieve submissions and it appears to be setup and working properly.

    Please refer to this guide http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues since this may help. 

    If you have any further problems please let us know.