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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I created a form, changed the theme, but the original theme keeps appearing on my website when I embed it.

    Asked by selectmigration on January 07, 2013 at 06:54 PM
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    JotForm Support

    Answered by EduardoMendez on January 07, 2013 at 08:46 PM

    Can you please share the URL where your form is embedded?

    If in your embed code you see a URL that starts with http://form.  please change it so that it starts with http://www.

    Please give this a try and let me know if you need further assistance!

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    Answered by selectmigration on January 07, 2013 at 09:26 PM

    Hi - the url is http://www.selectmigration.com.au/#!skilled-worker/ccbp.


    I have created 2 other forms and embedded them also, and they worked fine, even with the changed themes. 

    I tried inserting www before form as suggested - and no form embedded itself at all.



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    JotForm Support

    Answered by idarktech on January 07, 2013 at 09:42 PM


    Thanks for that details. I just checked your form embed code and you're still using "form". Try to replace it with "www". Example:


    <script type="text/javascript" src="//form.jotform.co/jsform/30057467126856"></script>


    <script type="text/javascript" src="//www.jotform.co/jsform/30057467126856"></script>

    You may also try clearing your browser's cache after this change. 

    Let us know if this doesn't help. Thanks!

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    Answered by on January 07, 2013 at 09:57 PM

    Thanks - I was just inserting the www, not replacing form.  Thanks for the clearer explanation and your help - it worked!



    Kim from Select Migration

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    JotForm Support

    Answered by idarktech on January 07, 2013 at 10:05 PM

    Glad to hear it.

    Cheers! =)