Desktop Mac screen differs from all other devices

  • JumpinGymsters
    Asked on November 8, 2018 at 1:50 PM

    Hello,

    We launched our first registration form yesterday and everything seems to be working great.  However, a parent using a Mac Desktop sent me a screen that when she clicks on the area, the entire screen isn't legible.  

    I've tested the form on an iphone, ipad and macbook and it was fine.  Then I used the link on our office desktop and she's right.  The entire screen turns a beige color when you click an option.  

    Please help!

    Thanks!

    Carol

    Jotform Thread 1637269 Screenshot
  • arthurprc
    Replied on November 8, 2018 at 3:19 PM

    Hi Carol,

    I think that I was able to replicate the issue on my Windows PC, when you select a field, it gets a beige background.

    1541708017beigeback Screenshot 10

    You can change the font color to black so it displays even in the beige background. The easiest way to fix this is to change the Theme:

    1541708371themechange3 Screenshot 21

    Let us know if you need further assistance, we'll be happy to help!