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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Problem with form verification image

    Asked by arielouie on January 08, 2013 at 05:21 AM

    Hello,

    I noticed that the verification image does not always resolve and keeps on trying to load... I'm attaching screenshot image and URL.  It has been now 10 minutes and it is still not loaded.

    Please reply ASAP

    Arie

    Page URL:
    http://www.louielighting.com/contact-us-form/

    Screenshot
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    Answered by pinoytech on January 08, 2013 at 07:59 AM

    Hi arielouie,

    We apologize for the inconvenience that may have caused. It seems that your form is working fine upon checking specially captcha field. I am using latest version of Chrome, Firefox and IE viewing your form. Can you please try to re-embed your form code using iFrame method and see if this solution fixed the issue or not so we can further investigate the issue.

    Thank you!