Customers are not receiving their emails

  • Profile Image
    ArleneKahn
    Asked on May 11, 2010 at 12:32 PM
    Hello,

    I am creating a new survey form, and in testing, my customers are not receiving their thank-you e-mails.

    Can you direct me to the forum page where this issue is addressed?

    Thank-you

    Arlene Kahn
    arlenkahn@aol.com
  • Profile Image
    aytekin
    Answered on May 11, 2010 at 03:51 PM
    Just made a test submission and received the email fine:

    Thank you for taking our survey                         Inbox        X                         
    Reply
    Arlene Kahn to atank
    show details 4:50 PM (0 minutes ago)

    Thank you for taking our survey.  Arlene Kahn