Customers are not receiving their emails

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    Asked on May 11, 2010 at 12:32 PM

    I am creating a new survey form, and in testing, my customers are not receiving their thank-you e-mails.

    Can you direct me to the forum page where this issue is addressed?


    Arlene Kahn
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    Answered on May 11, 2010 at 03:51 PM
    Just made a test submission and received the email fine:

    Thank you for taking our survey                         Inbox        X                         
    Arlene Kahn to atank
    show details 4:50 PM (0 minutes ago)

    Thank you for taking our survey.  Arlene Kahn