- VISTA_Program_ManagerAsked on January 08, 2013 at 09:19 AM
- pinoytechAnswered on January 08, 2013 at 09:28 AM
We apologize for the inconvenience that may have caused. Regarding on the issue, can you please provide us Form Url/ID to investigate the issue and for further assistance?
- VISTA_Program_ManagerAnswered on January 08, 2013 at 11:14 AM
- JotForm SupportidarktechAnswered on January 08, 2013 at 11:30 AM
I can't seem to replicate the problem here. Your form seems to be working fine when hitting print button. It even works on IE browser.
I am not sure how that happens since print button doesn't redirect to any page instead it only calls the print preview window of a browser.
Is it possible to provide a screenshot on the said error so we can look it further? Thanks!
- VISTA_Program_ManagerAnswered on January 08, 2013 at 05:28 PM
So far only one person has complained about this problem. We'll see what others have to say before proceeding. Thanks for checking it out.
- JotForm SupportDeygusAnswered on January 08, 2013 at 05:51 PM
Hello, I just checked your form and I also got the same results as my colleague mentioned. The Print Button seems to be working appropriately and I didn't come across any problems either.
Also it's no trouble at all and you are welcome. If this problem continues to happen for you then please let us know so that we can investigate it some more.