What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I inserted a "print" button into a form but recipients get this error message "! 404 Not Found" when they try to print.

    Asked by VISTA_Program_Manager on January 08, 2013 at 09:19 AM
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    Answered by pinoytech on January 08, 2013 at 09:28 AM

    Hi there,

    We apologize for the inconvenience that may have caused. Regarding on the issue, can you please provide us Form Url/ID to investigate the issue and for further assistance?

    Thank you!

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    Answered by VISTA_Program_Manager on January 08, 2013 at 11:14 AM
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    JotForm Support

    Answered by idarktech on January 08, 2013 at 11:30 AM

    Hi,

    I can't seem to replicate the problem here. Your form seems to be working fine when hitting print button. It even works on IE browser.

    I am not sure how that happens since print button doesn't redirect to any page instead it only calls the print preview window of a browser.

    Is it possible to provide a screenshot on the said error so we can look it further? Thanks!

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    Answered by VISTA_Program_Manager on January 08, 2013 at 05:28 PM

    So far only one person has complained about this problem.  We'll see what others have to say before proceeding.  Thanks for checking it out.

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    JotForm Support

    Answered by Deygus on January 08, 2013 at 05:51 PM

    Hello, I just checked your form and I also got the same results as my colleague mentioned. The Print Button seems to be working appropriately and I didn't come across any problems either.

     

    Also it's no trouble at all and you are welcome. If this problem continues to happen for you then please let us know so that we can investigate it some more.