What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Edited Submissions Do Not Update on Submissions Screen Ever

    Asked by lberman on January 08, 2013 at 12:05 PM

    On the Submissions Page for a particular form it is possible to edit a submission. The submission edit is then updated in the database but the screen that displays the submission does not update at all, regardless of any refreshes to the page. How do you get the submission window to update with the edits?

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    JotForm Support

    Answered by idarktech on January 08, 2013 at 12:18 PM

    Hi,

    I have tried it here and they seem to update fine, even on the submissions grid below. I have made a clear cache with your forms, can you please try to logout, clear your browser's cache and relogin? See if this helps.

    Here's a short video showing how it works on my side.

    http://screencast.com/t/qmISh9J8XSFX

    Kindly update us the result. Thanks!

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    Answered by lberman on January 08, 2013 at 12:46 PM

    Thank you for your support. That solution worked for me.

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    JotForm Support

    Answered by idarktech on January 08, 2013 at 01:02 PM

    Your welcome!

    Contact us anytime if you need any help with JotForm.

    Cheers!