Edited Submissions Do Not Update on Submissions Screen Ever

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    lberman
    Asked on January 08, 2013 at 12:05 PM

    On the Submissions Page for a particular form it is possible to edit a submission. The submission edit is then updated in the database but the screen that displays the submission does not update at all, regardless of any refreshes to the page. How do you get the submission window to update with the edits?

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    idarktech
    Answered on January 08, 2013 at 12:18 PM

    Hi,

    I have tried it here and they seem to update fine, even on the submissions grid below. I have made a clear cache with your forms, can you please try to logout, clear your browser's cache and relogin? See if this helps.

    Here's a short video showing how it works on my side.

    http://screencast.com/t/qmISh9J8XSFX

    Kindly update us the result. Thanks!

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    lberman
    Answered on January 08, 2013 at 12:46 PM

    Thank you for your support. That solution worked for me.

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    idarktech
    Answered on January 08, 2013 at 01:02 PM

    Your welcome!

    Contact us anytime if you need any help with JotForm.

    Cheers!