- ElsAWAsked on January 08, 2013 at 12:46 PM
Mijn formulieren worden wéér niet doorgestuurd naar mijn e-mail!
Wat is er toch aan de hand? Ik krijg boze mailtjes waarom ik niet reageer...
Het gaat om Het Bord.
- jeanettebmzAnswered on January 08, 2013 at 12:57 PM
The issue is that a*c@studio***ks.nl was s IN the bounce list
Reason(s) : 5.3.0 - Other mail system problem 554-'Sorry, your mail appears to be spam.= For more information visit http://www.sohosted.com/spamfiltering/ - id-097= 08-11117'
And you see , our servers show the reason is that the email alerts coming from our servers are being rejected by your email service provider
In order for you to avoid and prevent further issues, either set the sender email address as email@example.com
Or, if you do not want our email address firstname.lastname@example.org being setup as the Sender E-mail , into your email notification, then you should whitelist our Jotmail IP addresses into your email server (or ask for it to your email service provider)
- ElsAWAnswered on January 08, 2013 at 01:19 PMHello,
if I set the emailadress to email@example.com I cannot return directly to
the sender of the form, is that correct?
2013/1/8 JotForm Support Forum
- JotForm SupportEduardoMendezAnswered on January 08, 2013 at 01:59 PM
Here is a guide to help you understand the differences between the labels on this settings:
To reply directly to the user, simply add his address on the Reply-to-Email section.
Let us know if you need further assistance!