I have completed my form and have sent it by email but the recepicant can not get past putting in their email it comes up with Invalid API key- conta

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    Maria_ann
    Asked on November 12, 2018 at 09:44 PM
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    Nik_C
    Answered on November 13, 2018 at 02:04 AM

    I filled and submitted your form and I wasn't able to replicate any issue there.

    However, when I checked your Autoresponder, I was able to see the error, your Autoresponder is not configured properly:

    1542092603Screen Shot 2018-11-13 at 8.02

    It's sent to Racing Number and it should be sent to Email field.

    So please check and correct: https://www.jotform.com/build/83107725315857/settings/emails

    If you're still experiencing any problems please let us know.

    Thank you!

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    Maria_ann
    Answered on November 13, 2018 at 09:09 AM

    Thanks Nic for your reply I found the problem about 2 hrs after sending through my inquiry, as it turned out I had put the email address in as a widget. I have also changed the Autoresponder to email field as you suggested.

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    Adrian
    Answered on November 13, 2018 at 11:27 AM

    I am happy to hear that you have managed to resolve this.

    Please let us know if you need further assistance.