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  • Profile Image

    Can't View Submissions

    Asked by olay on March 07, 2011 at 10:16 AM

    Hi,

    I can't view the submissions. When click on the form, the "submission" button on the top bar shows that I have 9 submissions but when I click on it, the page is empty and there is a popup window saying "Cannot read form information, try reloading the page" every time.

    The only way I can see the list of submissions is to create an excel report but this is not convenient at all as I can't delete entries,etc.

    Please could you fix this.

    Many Thanks

    Olay

    Screenshot
  • Profile Image

    Answered by DanielGriffin on March 07, 2011 at 10:38 AM

    Hi Olay,

    I have just logged into your account as you and I can see the submissions correctly.  So, more than likely you are having some problem with your session.  Can you please logout, clear your browser cache and then login again?

    Thanks,

    Daniel.