What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not every field on the form is being copied in the email

    Asked by guest_30084635236047 on January 09, 2013 at 12:03 PM

    There are a few fields that won't show up in the email that is forwarded to us once a form is filled out. Are there settings that need to be adjusted?

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    Answered by pinoytech on January 09, 2013 at 12:09 PM

    Hi there,

    Sorry for the inconvenience that may have caused. Are the following fields on your form are all set to required or not? If not, there's a possibly that the user didn't filled up those fields. But if yes, may we ask your form url for us to investigate the said issue?

    Thank you!