Text Box on Form No Longer Working.

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    secumd
    Asked on November 15, 2018 at 09:56 AM

    Hello!

    A text box in a form is no longer working. The box is now grayed out. Users cannot enter information into the form and I am unsure what change prompted this change. It is the text box entitled "Fraudulent/Unauthorized Transactions"

    Please provide some insight into what could have occured here and how to resolve.

    Thank you!

  • Profile Image
    BJoanna
    Answered on November 15, 2018 at 12:19 PM

    The field "Fraudulent/Unauthorized Transactions" is the Configurable list widget and it is working fine on my end.

    1542302194configurable list.gif

    Please check it again. If it is still not working, re-embed your form with the iFrame code. 

    Getting the Form iFrame Code