What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Forms Stopped Working

    Asked by guest_23561072438048 on January 10, 2013 at 12:52 AM

    Both of the forms I created here, and placed on my website stopped working earlier today. They have been working as expected up until earlier today when they both disappeard from my website. I have checked under the "MY FORMS" Tab and have not yet reached the 100 submission maximum.  Any assistance would be appriciated.  The first form is on the "Register" Page, the second on the "Contact Us" Page.

    Page URL:

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    JotForm Support

    Answered by idarktech on January 10, 2013 at 01:52 AM


    Forms on your pages belongs to a guest account, meaning you are not logged in when you created your forms.

    Do you have an account with us? Let us know so we can transfer these forms to your registered account.

    We'll wait your reply.

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    Answered by hey_arshi on January 28, 2013 at 11:25 PM

    I HAVE THE SAME problem my forms stopped showing.

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    JotForm Support

    Answered by EltonChris on January 28, 2013 at 11:43 PM


    I've cleared your form cache, would you mind checking the form again? Also, may we know what comes up when you visit your form?

    We'll wait your updates. Thanks!