What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Replying to Submission emails

    Asked by MalenySchools on January 10, 2013 at 12:56 AM

    Good afternoon


    I am trying to reply to some of my email submission I have received and after sending 1 email I now get this message Oops.. Reached your limits!. Is there a limit to reply to emails?


    Kind Regads


  • Profile Image
    JotForm Support

    Answered by idarktech on January 10, 2013 at 01:56 AM

    Hi Kellie,

    Yes, it has its limits for free accounts. You can only reply/forward submissions up to 2 per hour. If you really need this feature, you should consider upgrading to Premium for a higher limits. Or, you can reply to the submissions that is sent to your email address. That should help.