What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Mail Problems

    Asked by guest_30086680424048 on January 10, 2013 at 01:13 AM

    Hi, im having problems with email sending, i have added the email adress correctly and done as you describe on your suport, the only thing i can make work is the auto answer mail. have tryed all night and cant get it right.

    Can yo help me pls?


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    JotForm Support

    Answered by idarktech on January 10, 2013 at 02:01 AM


    Please check it now. Let us know if it still doesn't work.


    Also, we would recommend you to read this article to understand this notification email issues. How to setup email alerts to prevent "emails not being received" issues