What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upload error: "You can only upload following files:"

    Asked by guest_30072134191038 on January 10, 2013 at 02:42 AM


    I've had a lot of forms with upload function, and have never seen this issue before. I've read on your forum that you have had quite a few support tickets with similar issues during the last years. Is this just temporary problems?

    BR // Björn

    Page URL:

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    Answered by guest_30072134191038 on January 10, 2013 at 03:23 AM

    Hmm, I thought I was logged in. My username is "gangstermedia" and I have a Premium Account.

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    JotForm Support

    Answered by Welvin on January 10, 2013 at 05:50 AM


    I think all report similar to this has already been sorted. I've check your settings and all were fine, Can you please try embedding your form using our iframe method: How to get your Form's Iframe Code. See if that helps.

    Thank you.

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    Answered by gangstermedia on January 10, 2013 at 08:16 AM

    Thanks Welvin, everything seems to work fine now!

    // Björn