Payment Submissions Grouping Emails Together

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    i969e7
    Asked on November 15, 2018 at 05:16 PM

    Hi. 

    After a customer makes a payment, I receive the payment email notification. However, all the payment email notifications group themselve together.

    How can I make sure they do not group themseleves together?

    https://form.jotform.com/80525257862966

  • Profile Image
    Kevin_G
    Answered on November 15, 2018 at 07:24 PM

    That's because your email has a fixed subject, you may use the submission id or any other fields from your form in order to avoid having them as a thread. Here's how to do it: 

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    I hope this helps.