Information about HIPAA compliance

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    Wesley Horton 
    Asked on November 15, 2018 at 07:26 PM

    I am gathering options for multiple orthodontic practice clients who would like to integrate HIPAA forms for patients on their new websites.

    Is your Silver plan fully HIPAA compliant? Or would we need to also integrate a 3rd party service such as DocuSign in order to meet some sort of signature authorization compliance?

    The reason that I ask is 1.) I'm by no means a HIPAA expert, and 2.) when I contacted DocuSign, their HIPAA compliant forms plan is extremely expensive, especially when compared to JotForm.

    I appreciate any explanation you can offer as to why there is such a huge price difference between the two options, along with letting me know if the practices will need any other services to fully comply. They will primarily be using the forms for new patients.


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    Answered on November 15, 2018 at 11:24 PM

    Jotform is HIPAA compliant. HIPAA-compliant forms require a Silver pricing plan, which is $39 a month or a Gold pricing plan, which is only $99 a month. A business associate agreement (BAA) is also available upon request. You may create a new account or upgrade your existing Jotform account to HIPAA compliance. 

    Jotform HIPAA accounts are served from an isolated HIPAA system. In that system, we are taking additional measures in addition to our normal practices to avoid even unintentional data breaches. When you upgrade to HIPAA compliance, all your data is migrated to the isolated HIPAA system which supports HIPAA guidelines.

    For more information about our HIPAA-compliant forms, visit :

    To learn about the architecture of HIPAA compliant account, visit:

    We have a couple of signature widgets too which may suffice your requirement:

    Smooth Signature 



    Adobe e-Sign

    Related Guide: